Questions? We've got Answers!
I've never had a mobile nail service before, how does it work? Do I need to prepare anything?
We at Triangle Nails provide it all, and can transform any room into your own spa experience. If water is needed for your service(s), please have a tub or sink available for use. We supply towels, tables, chairs, floor coverings, and everything else needed to eliminate your stress and ensure a professional service.
I am concerned about sanitation. How can I be sure that everything is clean and bacteria free? What is your procedure?
Your concern for cleanliness is understandable and not taken lightly. Sanitation is our highest priority here at Triangle Nails and we take it very seriously. The most effective way we can avoid any spread of bacteria is by using professional spa tubs with disposable liners. Improper cleaning of pedicure tubs is the leading cause of fungal infections in most salons. With our disposable liner system we eliminate that problem at the source. Each client is given a new liner with every service. Also, every client is provided a brand new foot file, nail file, and buffer. No tool is reused, and we sanitize all our metal implements with hospital grade disinfectant Barbicide. All clients are provided clean towels.
What types of products do you use?
When it comes to nail lacquers, we use only OPI brand polishes. Our Gel polish is a mixture of OPI and Gelish colors. Everything else (lotions, scrubs, foot soaks) are all mixed in house by founder, Sonja Rose. Sonja is very passionate, and believes what goes on your body is just as important as what goes in it. Sonja combines a variety of all natural organic ingredients, including almond oil, coconut oil, sunflower seed oil, fresh aloe vera, and pure essential oils to create our signature line of skincare.
Do you cater large parties?
Yes, we can accomodate parties of all sizes. We service weddings, corporate events. childrens parties, birthdays, and numerous other celebrations. For more information on group pricing please click here.
What days/times can I make an appointment
Appointments are available 7 days a week from 9:00 am to 6:00 pm. Late night and after hours appointments are available for an additional charge of 15% per service.
Do you require a deposit? What's your cancellation policy?
Parties of 4 or more services require a deposit of $75 per technician needed for your party. Please note that all deposits are Non refundable. However, all deposits will be applied in full to your final total. Deposits can be paid online via Paypal or by mailed check/money order. We strongly ask that you give us as much notice as possible If you need to cancel/reschedule your appointment.
What forms of payment do you accept?
Cash is preferred and highly encouraged. We also accept checks and credit. Please note: Client is responsible for credit fees, and will be charged an additional 3.5% for each transaction.
Do I have to tip? What's a standard tip?
Tipping is entirely up to the discretion of each client. Anything from 5-20% is considered a standard gratuity.
How far do you travel? Are there traveling charges?
We predominantly travel throughout Apex, Cary, Raleigh-Durham, Chapel Hill, and surrounding areas. However, If needed to travel further we can and will. Traveling charges may apply depending on your location. Please refer to our travel page here for more information.
All our technicians speak English!
We make all our own products. Chemical free from all natural ingredients.
We have 48 polish colors to choose from
We only provide natural nail care, no harsh chemicals or fake nails.
We do kids parties
We've developed our own unique waterless pedicure which we call our "Taylor Swift"
You can request a couples pedicure and have your feet done at the same time.
You can request any color O.P.I. polish you want.
We absolutely looove being paid in cash whenever possible.
Have an allergy? No problem! We can customize any of our products to adhere to your needs.
3 is the magic number. 3 or more services gets you the best price.
You can hire us to promote your business. We can use your products and even wear your logo.
Did you know?
Why are your prices higher than the nail salons I normally frequent?
We felt the need to address this question as we know some of you may want to know the answer. First off, cleanliness. We are not accusing any salons out there, but being clean costs money, a lot of money. At some point if a service is priced too low, then chances are something is being sacrificed, and usually it's some aspect of cleanliness. It's all about what looks good on the outside and hiding what's happening behind the scenes. We don't play that game. We use only quality products and our sanitation standards are never compromised. Secondly, we dont skimp and we certainly don't rush. We take our time and make sure every client is comfortable and receiving the best service possible. Lastly, there is a lot more physical work involved with a mobile salon. We are the ones coming to you. We are the ones who get stuck in traffic and have to adjust our travel just to make sure we arrive to you on time. We also have to deal with a variety of weather conditions and transport heavy equipment from one location to another. We are a high end salon and proud to call ourselves professionals. We are licensed technicians and have spent years honing our craft and perfecting our skills. We've worked hard to make our mobile services as affordable as possible. We believe our pricing is fair and our services reflect the value of which you receive.